It happens to the best of us. You buy something online, you wait eagerly for it to arrive, and then. it’s not quite what you wanted. Maybe it doesn’t fit, maybe it’s not the right color. Whatever the reason, we want to make sure you’re happy with your purchase from Road Runner Sports, so we make it easy to make a return or exchange. Here’s how:
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If you’re not happy with your purchase, you have 365 days to return it for a full refund, no questions asked. Just bring it back to any of our stores, or mail it back to our returns center.
If you’d like to exchange an item, you have 30 days to do so. Again, just bring it to any of our stores, or mail it back to our returns center.
In both cases, be sure to bring your order confirmation email or packing slip, and the credit card you used to make the purchase.
That’s all there is to it! We want you to be happy with your purchase, and we’ll do whatever we can to make that happen.
It’s simple to make a return or exchange at Road Runner Sports. We want you to be 100% satisfied with your purchase, so if something doesn’t work out, just follow the steps below and we’ll take care of it.
To make a return or exchange:
– Bring your item(s), along with your packing slip or order confirmation email, to any Road Runner Sports store. (You can also mail your return, but we recommend bringing it to a store for a faster refund.)
– Our helpful associates will process your return or exchange right away.
– If you’re making an exchange, we’ll help you find the perfect replacement item.
– That’s it! We’ll take care of the rest and make sure you’re 100% satisfied.
Please note that we can only process returns and exchanges for items purchased from Road Runner Sports. We do not accept returns or exchanges for items purchased from other retailers.
If you have any questions, our Customer Service team is always happy to help. Give them a call at 1-800-743-3206 or send them an email at [email protected].